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The taxi giant Uber is reviewing its systems in the UK after an investigation raised questions about the robustness of its approval procedures for driver documents.
Global taxi firm’s computerised system approves fake insurance papers amid fears such exploitation by drivers may risk passenger safety.
Drivers have claimed that as Uber expands rapidly, the system is vulnerable to cheating by those looking to save money following reductions in Uber’s fares – a claim denied by the insurgent technology firm.
The Guardian demonstrated that a driver was able to pick up a paying customer having provided fake insurance paperwork via its computerised system. Some drivers fear that breaches in the technology could put customers’ safety at risk.
The regulator Transport for London (TfL) has now launched an investigation into Uber over the breach.
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