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UK: British Airways passengers angry after IT meltdown causes mass cancellations in Heathrow
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27.05.2017
British Airways (BA) passengers at Heathrow and Gatwick airports were told their flights had been cancelled at the London terminals as a result of the airline's global IT system crashing, Saturday. Mobile phone footage, shot at Heathrow, shows passengers being informed of the cancellations and delays.
While the airline does not believe a cyber-attack is behind the system failure, BA Flights from the international airports will remain cancelled up until 18:00 BST (17:00 GMT). Passengers were given the opportunity to re-book flights or claim a refund.
While the airline does not believe a cyber-attack is behind the system failure, BA Flights from the international airports will remain cancelled up until 18:00 BST (17:00 GMT). Passengers were given the opportunity to re-book flights or claim a refund.
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